Shipping policy

Shipping Policy

Last updated: June 24, 2025

Thank you for shopping with Faith & Prose Publishing. Each book we offer is printed on demand and made just for you. Please read the following policy to understand how shipping and fulfillment works through our trusted print partner, Lulu Direct.

Print-On-Demand Fulfillment

All books are printed to order via Lulu Direct. This means your book is produced only after your purchase is complete, ensuring a sustainable, waste-conscious process.

  • Estimated Production Time: 3–5 business days

  • Estimated Shipping Time: 8–10 business days

  • Total Estimated Delivery Time: 12–14 business days

Shipping Area

At this time, Faith & Prose Publishing only ships to addresses within the United States.
We do not currently offer international shipping.

Orders placed with non-U.S. addresses will be canceled and refunded.

Shipping Carriers

Shipping is fulfilled through Lulu’s print network and may be delivered via USPS, UPS, FedEx, or other domestic carriers. We are not able to guarantee a specific carrier for any individual order.

Order Confirmation & Tracking

You will receive an order confirmation email after checkout. Once your book has been printed and shipped, you will receive a second email with tracking information (when available) to monitor your shipment.

Delivery Delays

Most orders are delivered within the estimated window, but delays can occur due to:

  • Seasonal shipping volume

  • Carrier delays or inclement weather

  • Errors in the shipping address provided at checkout

Faith & Prose Publishing is not responsible for delays caused by third-party carriers or incorrect customer information.

Returned or Failed Deliveries

If a package is returned due to an incorrect or incomplete address, the customer is responsible for any additional shipping charges required to resend the item. Refunds will not be issued for items returned due to delivery errors outside our control.

Lost or Damaged Orders

If your book arrives damaged or has not been received within 21 business days, please contact us at support@faithandprose.com. We will work with Lulu Direct to investigate the issue and, at our discretion:

  • Reship your order

  • Issue a refund

Please include your order number and photos of any damaged items.

Contact Us

If you have any questions about this policy or your order, contact us at:
Email: support@faithandprose.com
We aim to respond within 2 business days.